Greater clarity.
Better decisions.
Lasting performance.
The Hospitality Advisor supports hotel executives, owners and investors in improving profitability, managing performance and making sound strategic decisions.
Strategy, operational management, revenue optimisation, guest experience and executive coaching - an independent, pragmatic, results-driven approach.
Expertise forged at the heart of great hotels
Proven operational and strategic expertise
Founded in 2016 by Bruno Chiaruttini - General Manager of iconic hotels with over 25 years of experience - The Hospitality Advisor draws on an in-depth understanding of hotel management acquired within large urban hotels, 4- and 5-star properties, independent hotel assets and international groups across France and Europe.
Hotel asset lifecycle
- Day-to-day operations
- P&L management
- Financial and operational KPI optimisation
- Commercial development and distribution
- Guest experience and service quality
- Team management
- Complex and transition situations
- Pre-opening and re-opening preparation
Our approach addresses both the financial challenges (profitability, cash flow, value creation, cost control) and the operational realities on the ground (organisation, resources, execution, service quality).
"No unnecessary theoretical reports. Decisions, priorities, actions."
Bruno Chiaruttini, FounderThe full range of hotel performance levers
Strategy & Positioning
- Business plan development and review
- Financial and operational KPI improvement
- Operator, brand or management model selection
- Market studies and competitive analysis
- Strategic differentiation
- Transformation, upscaling, repositioning or rebranding
Guest Experience
- Guest experience analysis and improvement
- Quality audit and service standards
- On-the-job team training and coaching
- "Low cost high value" strategy
- Satisfaction and loyalty improvement
Operational Management
- Process and procedure optimisation
- Resource maximisation and allocation
- Pre-opening and post-renovation re-opening
- Strategic and operational project support
- Priority structuring and daily management
Revenue Optimisation
- Distribution control, guest mix optimisation
- Direct booking maximisation
- Commercial differentiation
- Pricing strategy and performance management
Coaching & Leadership
- Decision support, objectivity and independence
- Transition management support
- Executive leadership development
- HR strategy (recruitment, retention, skills development)
A pragmatic, results-oriented approach
Strategic Consulting
Performance analysis, business plan review, positioning and development strategy.
Operational Support
Direct on-site intervention, KPI optimisation, priority structuring and execution.
Executive Coaching
Decision support, objectivity, leadership development and transition management.
Interim Management
Temporary management oversight, stabilisation and preparation for key phases.
Trusted by industry leaders
We were fortunate to have you leading the reopening of the Marriott Rive Gauche. Thank you for three wonderful years of working together.
As a Director of Operations, it was a true pleasure to be part of his leadership. Bruno is a recognized leader for his strong and clear vision.
He was a major pillar in the restructuring of our Group, and in particular of L'Hôtel du Collectionneur. His exceptional human qualities make him a rare asset.
The Hospitality Advisor's counsel was decisive in transforming our accommodation proposal into a genuine asset for the Candidature Committee before the IOC.
He is a strong leader with excellent communications, negotiation and team building skills. He is global in his approach and a pleasure to work with.
Outstanding commercial expertise applied to hotel management, with a leadership style focused on efficiency whilst remaining highly motivating for teams.
He is a warm, friendly person with terrific business acumen. He is one of the best relationship-builders I know. Bruno helped grow our important European region.
Bruno is an excellent business partner to work with. He has clear expectations and we work well together to ensure they can be managed and met.
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Connect with usWho is The Hospitality Advisor for?
Hotel executives, hotel owners and investors seeking to improve profitability, operational performance and the quality of strategic decisions. Independent hotels or branded properties, in France and across Europe.
What types of hotels do you work with?
Urban 3-, 4- and 5-star hotels, independent or under an international brand, assets in operation, repositioning or transformation, as well as pre-opening projects and post-renovation re-openings.
What are your main areas of expertise?
Strategy and positioning, business plans and market studies, P&L and KPI management, RevPAR, ADR and guest mix optimisation, commercial strategy and distribution, guest experience, organisation, management and executive coaching.
Do you only work on strategic assignments?
No. We work on strategic missions, operational assignments, ongoing advisory relationships and interim management mandates. The objective is always to produce actionable recommendations.
How does your approach differ from a traditional consultancy?
Our approach is independent, pragmatic and results-oriented. It is grounded in genuine General Management experience in hospitality. No unnecessary theoretical reports.
Do you work with owners and investors?
Yes. We regularly support owners, family offices and investors on performance analysis, business plan review, pre-acquisition due diligence, disposal preparation and post-investment monitoring.
Do you intervene before or after a hotel investment?
Both. Upstream to analyse a project, business plan or strategy. Downstream to improve operations, address performance gaps and optimise results.
Do you offer hotel audits?
Yes. Operational, commercial and organisational audits covering financial performance, service quality, internal organisation, commercial strategy and guest experience. Each audit concludes with a clear, prioritised action plan.
Are your assignments short-term or ongoing?
Both formats are available: targeted short-term assignments, monthly advisory retainers, executive coaching or interim management.
How does an initial conversation work?
A 30-minute introductory call allows us to understand your challenges, identify priorities and assess whether our support would be beneficial. There is no commitment.
Let's talk about your hotel
30 minutes to understand your challenges and identify performance levers. No commitment.
Book a meeting